Returns & Exchanges

At CraftOutlet, we want you to be completely satisfied with your home decor and crafting supplies. If your purchase isn't a perfect fit for your space, you can return most items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your CraftOutlet account and visit the 'Order History' section to select the items you wish to return and print your prepaid shipping label.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Ship It Back

Affix the return label to your package and drop it off at any authorized carrier location or schedule a home pickup for your convenience.

4

Receive Your Refund

Once our warehouse team inspects your returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing